Care
Contact us
Whether it's a question about a formula, an order, or your ritual — a real person on our care team will help. We reply to every message within two business days.
Customer care hours
Monday – Friday, 9am – 5pm (ET)
Excluding public holidays
Orders & returns
For help with an existing order, please include your order number. Details on our shipping & returns page.
Registered office
Refined Skincare
Registered in Florida, USA
Full trading details available on request.